Intelligent Automation
Supercharge Your Business with Intelligent Automation
Intelligent Automation isn't just a tool – it's the heart of our service philosophy. As a key pillar of the Primus Service Framework, our commitment to excellence is illuminated by the integration of Intelligent Automation. From initial interactions to complex back-end processes, we infuse intelligence and efficiency into every facet of our services, delivering unparalleled value to your business.
Primus AI-integrated intelligent automation platform solutions can help you boost operational efficiencies, enrich user experiences, accelerate scaling, reduce cost by leveraging the core strengths of RPA, AI, and other automated processes. Our intelligent automation solutions help modernize and transform your business operations for maximum impact.
To further accelerate this transformation, Primus has launched PrimeOne, a unified platform that helps business and automation leaders streamline Business Process Discovery and empowers organizations to make data-driven, strategic decisions for enterprise-wide automation. With powerful PrimeOne process discovery and ROI capabilities, it is among the most effective automation discovery tools for organizations today.
PrimeOne is an operational intelligence engine developed by Primus to help organizations streamline their enterprise automation discovery. It provides a structured approach for process ingestion, assessment, and predictive analytics to determine approval and priority of automation projects.
The platform serves as both an automation intake software and a process discovery tool, offering the ability to input parameters to assess Process Complexity, Automation Complexity, Return on Investment, and Breakeven time for each opportunity. Additionally, PrimeOne empowers Automation COEs to refine their strategy and avoid common pitfalls such as why automation projects fail, enabling business leaders to calculate enterprise automation ROI and transform how work is done.
With seamless integration, dynamic reporting, and role-based access control, PrimeOne goes beyond the basics. Designed for decision-makers, it delivers deep insights into process complexity and critical metrics, empowering organizations to make smarter, faster choices about what to automate across the enterprise.
Elevate Efficiency, Scale Rapidly, & Save Costs
From Process Discovery to ROI—Experience the Power of Intelligent Automation Solutions with PrimeOne.
Process Discovery
The Cornerstone of RPA Program Success
At Primus, we are specialists in Process Discovery. It is the foundation and key enabler to a successful Robotic Process Automation (RPA) program. Our process discovery service provides the technology and approach to capture, analyze and assess end user processes in detail to identify and measure candidates for automation. Through this approach, organizations can not only discover automation opportunities in finance or banking but also learn how to prioritize automation ideas effectively.
With our specialized process discovery services, you can:
- Implement a value-driven automation program
- Empower your organization to optimize operations
- Boost and measure operational efficiency and productivity
- Respond faster to changes in business operations & opportunities
RPA
Operational Excellence Enterprise-wide
Unlock the power of RPA and Intelligent Automation Solutions to mimic human actions and streamline enterprise workflows. It’s the best way to free up resources, reduce errors, and automate manual tasks across departments—getting work done faster with greater accuracy. We are experts in all stages of the automation cycle, including planning, process discovery, design, build, and support, with solutions that also serve as process evaluation tools for enterprise automation to validate readiness and ensure measurable efficiency gains.
With Primus RPA solutions, you can:
- Ensure accuracy by eliminating human error
- Accelerate processes organization-wide
- Rapidly scale as and when needed
- Achieve operational excellence
Low Code Solutions
Build Apps Fast Without Coding
Unlock the power of our AI-driven low-code solutions to build dynamic, highly functional, and user-friendly applications with minimal or no coding. Tools like graphical interfaces, pre-built components, and drag-and-drop tools make app building fast, convenient, and simple. With low-code solutions, users can build apps capable of handling variations, exceptions, and changes in business logic. On the other hand, the RPA tools only automate static tasks that have a fixed sequence.
Our low-code solutions help organizations:
- Accelerate application development
- Innovate and integrate apps to streamline processes
- Gain agility and speed to compete in today’s fast-paced business landscape
- Leverage your business technology investments for success
ML/NLP
Access Actionable Insights
Primus Machine Learning and Natural Language Processing solutions enable businesses across industries to leverage the power of artificial intelligence to collect actionable insights from the data available. These insights are crucial for making quality and informed decisions in real-time. Our ML/NLP technologies are a force multiplier when used with RPA. From sentiment analysis to task delegation, action identification, and real-time decision-making, our ML/NLP solutions can improve your business processes.
Our ML/NLP enables businesses to:
- Drive intelligent automation for finance, banking and other sectors
- Gain actionable and deeper insights from raw data
- Optimize processes for efficiency
- Improve business processes for cost savings
Chatbot
Provide Superior Customer Experiences
Benefit from our AI-powered chatbots to provide superior customer experiences. These chatbots are designed to interact like humans via text and voice messages, providing the end-user with complete satisfaction. These chatbots integrate seamlessly with your existing systems and can support areas like banking automation or insurance process optimization by delivering fast and accurate responses.
With our customized chatbot development services, you can:
- Reduce operational cost
- Ensure better customer interactions
- Increase operational efficiency
- Provide personalized customer support
ChatGPT
Make a Lasting Impression
Our ChatGPT solutions use advanced AI tools to provide conversational and intelligent agents that engage people in dynamic, informative, and natural conversation. We use cutting-edge language models to provide human-like, positive, and contextually aware answers to users, building a solid rapport from the get-go. These solutions can be integrated with your messaging platform, website, instant support helpline, and other customer touchpoints.
Our ChatGPT solutions will help you:
- Provide excellent customer service
- Make a positive impression on your customers
- Cater to the needs of your customers on-demand
- Increase conversions and boost customer base
Intelligent Document Processing (IDP)
Powering Intelligent Document Automation to the Next Level with ABBYY
At Primus, we are proud to be an official ABBYY IDP Partner, enabling businesses to transform unstructured data into structured, actionable insights. Intelligent Document Processing is a critical enabler for automation success, as it bridges the gap between traditional automation and complex data challenges. With ABBYY’s advanced AI-driven platform, we help organizations capture, classify, and extract information from documents with unmatched speed and accuracy. Through our ABBYY-powered IDP services, enterprises can streamline document-heavy workflows across finance, insurance, healthcare, and beyond.
With our specialized IDP partnership and services, you can:
- Automate the extraction of data from complex, unstructured documents
- Reduce errors and ensure higher compliance with industry standards
- Accelerate decision-making with faster, data-driven insights
- Scale automation across document-intensive processes seamlessly
- Improve customer experience by speeding up response and processing times
Are you ready to supercharge your operations & enhance user experience?
Experience the next evolution in business optimization with Primus Intelligent Automation solutions.
Schedule a Consultation Today
